Job Summary:

The medical office receptionist will greet patients, activate patient files, and move patients through scheduled appointments at the Cape Girardeau location of EBO MD.

EBO MD, LLC, focuses on providing patient-centered family medicine without the hassle of insurance. Through monthly membership fees, patients get unlimited access, the highest quality of care and clear pricing—no copayments, no surprise bills, no middle man, just a relationship between a patient and their provider who can handle 80 percent of their healthcare needs.

Duties/Responsibilities:

• Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members
• Schedules appointments for the physicians and nurse practitioners via phone and at checkout
• Maintains reception area in a neat and orderly condition
• Assists patients with insurance papers and billing questions
• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed

Required Skills/Abilities:

• Cheerful personality and demeanor willing to deal with the public and assist patients
• Basic office skills such as typing and filing
• Good organizational skills
• Must be able to maintain confidentiality at all times

Education and Experience:

• High school graduate or equivalent required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at times